The Best CRM Software In The UK
PROVIDER
FEATURES
RATING
FURTHER INFO
- Contact, deal and task management
- Sales and marketing automation
- Easy, free CRM
- Intuitive interface
9.8
If you’re in the market for a free CRM that can actually get some work done, HubSpot is what you’re looking for. It offers multiple pricing plans including a great free plan that doesn’t skimp too much on the features you need for client management.
HubSpot “Free” provides a customizable sales pipeline and quote proposal management at no cost, as well as the ability to view revenue data.
Understandably, you won’t get all the organization and management features, but for free, you could do a lot worse.
With a contact limit of one million, HubSpot is suitable for businesses running larger customer service operations.
- Users close 28% more deals on average
- Provides 24/7 live support on all plans
- Trello, Slack & Teams integrations
- Easily schedule & customise sales actions
9.6
Pipedrive is a CRM system with a focus on usability.
The app’s clean interface supports a tidy visual pipeline – viewable from the ‘deals’ screen. Pipedrive has preset stages but you can easily edit their name, add, and remove them to create a custom pipeline that accurately reflects your unique customer relationships.
It might take a more dialed-back approach but sophisticated CRM tools are still available with Pipedrive.
And, thanks to its user-focussed design, you won’t have to suffer through complicated set up processes for new functions.
- Flexible CRM Software
- Small business to enterprise
- Filter to suit workflow
- No coding required
9.4
Monday.com might be primarily known as a project management tool, but it’s also a full-featured CRM tool thanks to its fantastically customisable interface and huge arsenal of creative tools.
We identified monday’s top strengths as usability, customisation, and pricing. That’s because its an incredibly easy-to-use system that is also very wallet-friendly.
Once you sign up, you’re prompted to fill out a user-profile. This includes identifying an area you’d like to focus on (contact management, sales pipeline etc.).
The app is organised around a simple traffic-light system that categorises your workflow as either green (it’s completed), orange (I’m working on it), or red (I’m stuck), helping you to design a system that personalises the status of every customer relationship.
- Maximize sales before the quarter closes
- Easily track & analyse key metrics
- Ultimate CRM for sales leaders
9.1
Maximizer is the ultimate solution for Sales Leaders.
Maximizer helps you get ahead of the game by combining leading AND lagging indicators to better predict – and influence – future sales performance. With Maximizer, you get unprecedented visibility into sales rep’s activity, making it easier to both track & analyse key metrics, as well as monitor & manage your sales reps in real-time – and maximize every single sales opportunity before the quarter closes.
Designed around your critical business processes. Your choice to use Maximizer’s pre-installed sales management tools OR quickly and easily configure your own custom workflows.
- Customer management, marketing & sales in one place
- Clean & easy to use interface
- Feature-rich, flexible CRM software
8.6
Act! provides an all-in-one CRM and marketing automation solution at an incredibly reasonable price range that lets you automate repetitive tasks, market your business, manage leads, and reduce overhead.
Its powerful email campaign editor is a strength worth noting, as not many CRM platforms provide this.
Secondary to its rich features and price is the level of customer support, which is high compared to other small business CRMs.
Including CRM and Marketing Automation tools in one platform, it’s easy to market better, sell more, and create customers for life.
With over 35+ years in business, Act! has unparalleled industry know-how reflected in a robust, customizable CRM solution that is easily scalable as your business grows.
- Boost customer engagement
- Discover the best leads
- Improve sales efficiency
8.3
With Freshsales CRM, your team can use AI-based lead scoring, phone, email, activity capture and more.
And as an all in one sales and marketing solution Freshsales is ideal for fast-paced small businesses.
It also offers good lead-tracking functionality that’s east to use, customizable, and you can get started at an affordable rate with the Growth plan (free up to 3 users).
PROVIDER
FEATURES
RATING
FURTHER INFO
- Contact, deal and task management
- Sales and marketing automation
- Easy, free CRM
- Intuitive interface
9.8
If you’re in the market for a free CRM that can actually get some work done, HubSpot is what you’re looking for. It offers multiple pricing plans including a great free plan that doesn’t skimp too much on the features you need for client management.
HubSpot “Free” provides a customizable sales pipeline and quote proposal management at no cost, as well as the ability to view revenue data.
Understandably, you won’t get all the organization and management features, but for free, you could do a lot worse.
With a contact limit of one million, HubSpot is suitable for businesses running larger customer service operations.
9.8
- Contact, deal and task management
- Sales and marketing automation
- Easy, free CRM
- Intuitive interface
9.6
- Users close 28% more deals on average
- Provides 24/7 live support on all plans
- Trello, Slack & Teams integrations
- Easily schedule & customise sales actions
9.4
- Flexible CRM Software
- Small business to enterprise
- Filter to suit workflow
- No coding required
Monday.com might be primarily known as a project management tool, but it’s also a full-featured CRM tool thanks to its fantastically customisable interface and huge arsenal of creative tools.
We identified monday’s top strengths as usability, customisation, and pricing. That’s because its an incredibly easy-to-use system that is also very wallet-friendly.
Once you sign up, you’re prompted to fill out a user-profile. This includes identifying an area you’d like to focus on (contact management, sales pipeline etc.).
The app is organised around a simple traffic-light system that categorises your workflow as either green (it’s completed), orange (I’m working on it), or red (I’m stuck), helping you to design a system that personalises the status of every customer relationship.
9.1
- Maximize sales before the quarter closes
- Easily track & analyse key metrics
- Ultimate CRM for sales leaders
Maximizer is the ultimate solution for Sales Leaders.
Maximizer helps you get ahead of the game by combining leading AND lagging indicators to better predict – and influence – future sales performance. With Maximizer, you get unprecedented visibility into sales rep’s activity, making it easier to both track & analyse key metrics, as well as monitor & manage your sales reps in real-time – and maximize every single sales opportunity before the quarter closes.
Designed around your critical business processes. Your choice to use Maximizer’s pre-installed sales management tools OR quickly and easily configure your own custom workflows.
8.6
- Customer management, marketing & sales in one place
- Clean & easy to use interface
- Feature-rich, flexible CRM software
Act! provides an all-in-one CRM and marketing automation solution at an incredibly reasonable price range that lets you automate repetitive tasks, market your business, manage leads, and reduce overhead.
Its powerful email campaign editor is a strength worth noting, as not many CRM platforms provide this.
Secondary to its rich features and price is the level of customer support, which is high compared to other small business CRMs.
Including CRM and Marketing Automation tools in one platform, it’s easy to market better, sell more, and create customers for life.
With over 35+ years in business, Act! has unparalleled industry know-how reflected in a robust, customizable CRM solution that is easily scalable as your business grows.
8.3
- Boost customer engagement
- Discover the best leads
- Improve sales efficiency
With Freshsales CRM, your team can use AI-based lead scoring, phone, email, activity capture and more.
And as an all in one sales and marketing solution Freshsales is ideal for fast-paced small businesses.
It also offers good lead-tracking functionality that’s east to use, customizable, and you can get started at an affordable rate with the Growth plan (free up to 3 users).
- Users close 28% more deals on average
- Provides 24/7 live support on all plans
- Trello, Slack & Teams integrations
- Easily schedule & customise sales actions
9.6
Pipedrive is a CRM system with a focus on usability.
The app’s clean interface supports a tidy visual pipeline – viewable from the ‘deals’ screen. Pipedrive has preset stages but you can easily edit their name, add, and remove them to create a custom pipeline that accurately reflects your unique customer relationships.
It might take a more dialed-back approach but sophisticated CRM tools are still available with Pipedrive.
And, thanks to its user-focussed design, you won’t have to suffer through complicated set up processes for new functions.
What to look for in CRM Software
Choosing the right CRM Software for your team can be a real challenge. We’ve been working with businesses of all sizes for more than two decades, so we know every business has a unique process when it comes to engaging with new customers and the right software can amplify that process significantly.
With that in mind here are five things to look for when choosing CRM Software:
- Cost
- Scalability
- Ease of use
- Functionality
- Integrations
Editor's top 3
Husbspot
Pipedrive
Maximizer CRM
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